JPMorgan Chase Bank, National Association - SANTA ROSA BRANCH

At first I liked [-] bank, it was small and seemed to be more personal and worked together with [-] and [-] I wanted to set up [-] account. Until...one Saturday afternoon I went to [-] ATM outside of [-] branch and attempted to deposit [-] pay check. Ofcoursethe machine grabbed [-] check then a notice appeared on [-] screen saying something went wrong and [-] transaction wasn't successful. And wouldn't spit [-] check out. So it being [-] weekend and all, I couldn't [-] very much about it till Monday. Come Monday I couldn't deal w it so I went in Tues and they told [-] [-] documents inside ATM went out [-] day prior. So until it lands somewhere I am S.O L. They cannot give a timeline as to when
I [-] see [-] money and that I should have called right away. They [-] call [-] when it is located. What a load of [-]. I am switching banks as soon
As possible!

Horrible customer service. I give this place no [-]. [-] manager is arrogant and has [-] understanding of [-] businesses work. I tried to [-] a CD in [-] holding company and I was interrogated as if I were a criminal. As a result, I have told [-] [-] and parents, who both have accounts here, to close [-] accounts. Tthis bank lost substantial assets as a result of their unprofessional manager [-] [-]. I felt as though this person did not have a firm understanding about [-]. [-] did [-] a favor. Thanks [-]. I invested in a startup in Silicon Valley where I'm from and made a killing in [-] [-] market.....

Horrible customer service. I give this place no [-]. [-] manager is arrogant and has [-] understanding of [-] businesses work. I tried to [-] a CD in [-] holding company and I was interrogated as if I were a criminal. As a result, I have told [-] [-] and parents, who both have accounts here, to close [-] accounts. Tthis bank lost substantial assets as a result of their unprofessional manager [-] [-]. I felt as though this person did not have a firm understanding about [-]. [-] did [-] a favor. Thanks [-]. I invested in a startup in Silicon Valley where I'm from and made a killing in [-] [-] market.....