5 out of 5 stars from 1 reviews.
I was in your bank [-] morning of [-] 20. [-] teller was very nice when she waited on [-], but it was obvious she needed more training. [-] transaction was very simple. I cashed two checks and asked her to change [-] mailing address to a [-] in Molalla. Our account is with US Bank in [-] Creek Oregon. She messed up on [-] address change but I caught it and had her correct. I also ordered checks to reflect [-] [-] address. This simple transaction took so [-] that two men [-] into [-] bank and were behind [-] in [-]. They finally left without getting waited on. [-] manager was in [-] corner at her desk and didn't get up to help them. I checked [-] account on [-] on Saturday, [-] next day and found out that someone unknown to [-] was in [-] bank [-] very same day as I was and did a withdrawal of $1100.00. This was mistakenly withdrawn from [-] account. [-] handwritten account number on [-] slip was in a different handrwiting than [-] customer's writing. I believe [-] same teller that waited on [-] wrote [-] wrong account number by mistake. Since this happened on a weekend, I called [-] fraud division and [-] wanted to immediately shut down [-] account, but I told him I would [-] into [-] bank on Monday to resolve [-] issue. I cannot have [-] inconvenience of having [-] account shut down because I have several direct deposits to this account and I need to use [-] ATM card and write checks. I am going to [-] to [-] bank when it opens this morning, but I am afraid [-] bank [-] be closed due to [-] Governors orders.