TD Bank, National Association

Havertown branch has one miserable person she done talking and dismisses you like trash I have never had a problem getting g information from [-] own acct in writing it a legal problem has to be approve I not asking for anyone [-] acct but [-] own [-] [-] is [-] worst she has to be removed or I leave [-] bank this is [-] third run in and today it's [-] I never meat you before she delt with [-] many time
I going under cancer treatment and she [-] worst

Does not [-] advertised mailing to be rewarded for opening [-] account at their bank with direct deposits (not Honorable bank)

Awful customer experience make changes and [-] not notify [-] customer, when you call you are referred to a website you cannot [-] due to [-] changes not good.

They are horrible

Most INCONVENIENT bank [-] branch doesn’t answer [-] phone. We went down in person and there is a sign on [-] [-] that you cannot enter. [-] excuse I got earlier in [-] week was that [-] Hartford branch closed and Wethersfield had to absorb those customers. Why wasn’t [-] employees transferred to help out in Wethersfield?

Horrible experience with this bank! Everyone I would speak to, gives you [-] runaround and are not transparent with [-] clients.

Claim account

Worst Customer service and TD policies

Nice Bank

[-] most elusive bank I've ever dealt with. There is no accountability or customer service! I'm in [-] process of closing out [-] 7 personal and [-] accounts and moving them to another bank!

I was insulted and humiliated at your north lakeland branch by [-] Paulson. I have severe breathing [-] and also have a note from [-] Dr that I should not wear a mask. It could really [-] damage to [-] lungs. I needed to speak with someone about [-] account but instead I was told to get out of [-] bank. His exact words were " there's [-] [-] " very rude to [-] and [-] wife. So I [-] be pulling [-] money out of your bank and [-] give [-] [-] to someone that appreciates it. Thank you for your time

Worst bank ever not convenient at all

TD Bank is a disaster!!!!!!

Corrupt, Unfriendly, Unprofessional not acting to protect your money and your time.

Corrupt, Unfriendly, Unprofessional not acting to protect your money and your time.

TD has become [-]'s most inconvenient bank. No lobby hours, poor staffing, outrageous drive through lines, their PC [-] for service is a [-], I have used that and been told for HOURS that there is one person ahead of [-].

Retail Card Service has NO one answering [-] phone and then hang up on you in [-] middle of [-] call.........

Scammed [-]

this bank is a [-] they locked [-] out of [-] account for 2 months then sent [-] a letter saying that [-] account was in [-] negative it became in [-] negative because of their fees I transferred [-] money from another bank to this account only to learn that they had closed it [-] day before and charged it off! What type of banking is this?

Horrible service. I’ve waited two hours for someone to speak with about [-] account. I am removing [-] account with TD Bank and [-] advise all [-] friends and relatives todo [-] same,

West Peabody Branch [-]

Very disappointed in your bank. Other banks are [-]. Your drive up is always crowded. I would like to see you guys [-] [-] lobby . Have so many people allowed in: Connecticut is in [-] forefront of this pandemic. I’m ready to bail on you guys

Be please be aware that customer call center reps are asking for information to run your credit to verify you. [-] give information to them.

I deposited 8,000 plus days ago and was told 8 days before [-] money clears. Why! I would like to reach a corporate officer to explain this terrible situation to [-].

I deposited 8,000 plus days ago and was told 8 days before [-] money clears. Why! I would like to reach a corporate officer to explain this terrible situation to [-].

[-].

Please forward to [-] and her supervisor.

Your interpretation of [-] [-] requirements is stupid. [-] PPP [-] was presented to help small [-]. There is no [-] at [-] particular office. But as noted in [-] [-] there is rent and utilities which this [-] was to be used for to [-] [-] [-] [-]. Dealing with TD bank has been nothing but a clusterf___k of stupid interpretations.

[-] [-] application was to be for $1500 a month for 3 months. $4500 to [-] [-] doors [-] since [-] Estate offices are not making any money right now and need help.
There is no [-] everyone is 1099. [-] office is a LLC with partner distributions at year end.

Your brainless interpretations of [-] SBA rules is just plain stupid. [-] [-] SBA, loans are for [-], Mortgage interest, Rent and Utilities.
As I have become accustomed to TD Bank [-] and is operated by mindless [-].

As soon as I can, I [-] be removing all [-] from TD Bank and inform as many people as I can to [-] [-] same.


TD Bank [-].

Another very poor example of good customer service at a TD Store . Unfortunately this time it was [-] own neighborhood TD.

At about 2:25 on 12/1/19, [-] elderly mother and I walked into [-] South [-] TD branch located at [-] corner of D st and W. Broadway to have documents notarized. On [-] way to see [-] person in [-] office with [-] walls we were stopped in our tracks by a girl at [-] teller counter who insisted we "must stop at her counter location before speaking to [-] girl in [-] [-] office", [Assistant Manager [-] Y. Zhang]

In [-] attempt to [-] this post short, I was extremely annoyed by [-] comet, it was abrupt and very disturbing. I have been banking at this branch for a number of years without having to deal with aggressive and unprofessional TD staff.

Note: [-] experience at this store has always been exceptional until this day.

[-] distinct difference that I noticed on this day was TD upper management relocated [-] highly respectable and highly qualified [-] Rogers Assistant Vice President, and Store Manager who they replaced with a no good, unprofessional Assistant Manager, prompting this unpleasant and unfortunate review.

If customer service is a concern to [-] TD BOARD OF DIRECTORS then please note, both Assistant Manager [-] Y. Zhang and [-] individual behind [-] counter failed to [-] their [-] and deserve to be demoted or transferred out to another store. I [-] be closing [-] accounts and bring [-] [-] elsewhere.

Customers expect and deserve a high degree of professionalism and courteous service every time they step into a TD store, which I did not receive on this day.

"[-] Bank Where People Make [-] Difference." I welcome a response from TD MANAGEMENT.

Another very poor example of good customer service at a TD Store . Unfortunately this time it was [-] own neighborhood TD.

At about 2:25 on 12/1/19, [-] elderly mother and I walked into [-] South [-] TD branch located at [-] corner of D st and W. Broadway to have documents notarized. On [-] way to see [-] person in [-] office with [-] walls we were stopped in our tracks by a girl at [-] teller counter who insisted we "must stop at her counter location before speaking to [-] girl in [-] [-] office", [Assistant Manager [-] Y. Zhang]

In [-] attempt to [-] this post short, I was extremely annoyed by [-] comet, it was abrupt and very disturbing. I have been banking at this branch for a number of years without having to deal with aggressive and unprofessional TD staff.

Note: [-] experience at this store has always been exceptional until this day.

[-] distinct difference that I noticed on this day was TD upper management relocated [-] highly respectable and highly qualified [-] Rogers Assistant Vice President, and Store Manager who they replaced with a no good, unprofessional Assistant Manager, prompting this unpleasant and unfortunate review.

If customer service is a concern to [-] TD BOARD OF DIRECTORS then please note, both Assistant Manager [-] Y. Zhang and [-] individual behind [-] counter failed to [-] their [-] and deserve to be demoted or transferred out to another store. I [-] be closing [-] accounts and bring [-] [-] elsewhere.

Customers expect and deserve a high degree of professionalism and courteous service every time they step into a TD store, which I did not receive on this day.

"[-] Bank Where People Make [-] Difference." I welcome a response from TD MANAGEMENT.

Another very poor example of good customer service at a TD Store . Unfortunately this time it was [-] own neighborhood TD.

At about 2:25 on 12/1/19, [-] elderly mother and I walked into [-] South [-] TD branch located at [-] corner of D st and W. Broadway to have documents notarized. On [-] way to see [-] person in [-] office with [-] walls we were stopped in our tracks by a girl at [-] teller counter who insisted we "must stop at her counter location before speaking to [-] girl in [-] [-] office", [Assistant Manager [-] Y. Zhang]

In [-] attempt to [-] this post short, I was extremely annoyed by [-] comet, it was abrupt and very disturbing. I have been banking at this branch for a number of years without having to deal with aggressive and unprofessional TD staff.

Note: [-] experience at this store has always been exceptional until this day.

[-] distinct difference that I noticed on this day was TD upper management relocated [-] highly respectable and highly qualified [-] Rogers Assistant Vice President, and Store Manager who they replaced with a no good, unprofessional Assistant Manager, prompting this unpleasant and unfortunate review.

If customer service is a concern to [-] TD BOARD OF DIRECTORS then please note, both Assistant Manager [-] Y. Zhang and [-] individual behind [-] counter failed to [-] their [-] and deserve to be demoted or transferred out to another store. I [-] be closing [-] accounts and bring [-] [-] elsewhere.

Customers expect and deserve a high degree of professionalism and courteous service every time they step into a TD store, which I did not receive on this day.

"[-] Bank Where People Make [-] Difference." I welcome a response from TD MANAGEMENT.

After being a TD customer for almost 20 years and having multiple accounts with them, I am very upset with [-] most recent experience. I received a check that was questionable from a person. I deposited with TD bank and then called twice to see if [-] check was cleared and legitimate. I was assured both times by a TD representative that [-] chack cleared and was legitimate. They [-] that [-] check wouldn't have cleared if it was fake. Going by that information, I wrote two checks for $1,000 each. I received a letter in [-] [-] at [-] end of [-] week that [-] check was fake, meanwhile, [-] checks were sent. This resulted in being scammed out of $2,000. When I called TD bank for [-] explanation, [-] told [-] that because I was in good standing and for so [-], that they assumed I would never accept a bad check and just ok'd [-] transaction. I am appalled that a loyal and responsible customer of TD Bank has LESS security than a [-] customer or who has a bad banking history. This answer is unacceptable and if I [-]'t get this resolved, I [-] be taking all of [-] accounts and money to another bank. This is NOT customer service. I have stayed with TD for their safety and customer service. This is appalling and I [-] take this to [-] news if I have to.

I [-]'t like this bank because I was scammed by on of there customers and they didn't [-] anything to help [-].

Horrible experience with TD Bank. If I could rate this service as 0 I would. So much for convince. I've been inconvenienced by a Customer Service Rep. I called and order a replacement debit card and was told I would receive it in 3 to 4 [-] days. To [-] surprise to representative never order [-] debit card and it's time to pay bills. And being told I got to wait another couple of days. Unbelievable, I am so upset, no money or food and I'm going to occur late fee charges which no one at TD Bank is concerned about. Not only that I'm being told there's no corporate number just address. I can't believe TD Bank let [-] down. Valued Customer get treated like this, if you are reading this be careful when you [-] your fruit off of [-] tree. I'm so upset [-] weekend is ruin and I'll never be able to get it back. What a disappointment...

I write to commend [-] diligence and great customer service of [-] at TD Bank 's 451 Lexington Avenue, Ny, [-] location. Even when interrupted by other tellers or manager, [-] focused on giving [-] complete, accurate, and friendly service. I informed her manager of [-] satisfaction but wish to impart this to corporate TD Bank so that [-] is recognized.

I am a TD Bank customer and as such am familiar with bank branches nearby [-] work and, as well, [-] home. I want to particularly comment on three employees, two of whom work at td's 6th Ave/32nd St.branch and [-] third employee at td's 475 Park Ave. S.branch, all N.Y.C. locations.
At 885 6th Ave., I've been fortunate to have met and have [-] banking needs attended to by Toki and [-], whose professionalism exceeds expectations, enhancing [-] customer experience with up to date and thorough knowledge of available banking services and by providing attentive, swift, friendly yet unfailingly courteous service.delivery. They always remember [-] name even after a month of banking at another TD branch. Their stand out performances not only cements [-] trust but,as well, [-] loyalty to TD banking. They are stellar.
At [-] east side Park Ave branch, I have been impressed by Geo( last or full name unknown to [-]) who has also been patient also with [-] banking questions and, like Toki and [-], has [-] pertinent information at hand and does not ignore [-] questions or [-] [-] [-] concern. Unfortunately, I have had other tellers deliver to [-] such careless, uninformed and rude service.
Due to these three estimable TD Bank employees, I commend their hard and look forward to maintaining [-] account with TD Bank.
Sincerely,
[-] [-]