New York Community Bank

Ive been banking with nycb for five years.Ive been having a problem with [-] branch0122 on132 ave u .We seem to have a problem reaching [-] bank on a regular weekday hours.There answer [-] bank [-] as if there at there own home,asking [-] who [-] i know there and want to speak to rudely.I understand [-] mangers come and [-],I've been a loyal customer .We [-] expect more professional interaction when dealing on a daily with bank employees.Mrs [-] and [-] [-] teller are [-] only helpful worker at that branch.Im hoping i [-]'t have to find a [-] bank in [-] near future.

Your establishment is a disgrace. You should be ashamed of yourself. I waited over [-] hour on three separate occasions for assistance logging into [-] accounts. All three times I got dial tone back. I've already opened [-] account in another bank and at [-] first convenience, I intend to close [-] accounts with your establishment.