Dime Community Bank

Unbelievably bad service since [-] merger in 2020, they [-] not secure your accounts and good luck getting any answers or accountability. I prefer to remain anonymous because I need to [-] one empty account [-] for when they refund money they lost then blamed on [-], I had to turn to [-] FDIC and CFPB for them to even acknowledge [-]. [-] NOT BANK AT DIME!

I have been a [-] time customer with Dime. Customer service is horrible no one ever gets back to you. No one ever picks up phone when you have a question. I have a commercial [-] and commercial equity [-] with dime. Recently they over charged [-] 650.00 on [-] equity payment and they didn’t even give [-] explanation. I was told it’s computer error. I have been trying to resolve this issue for [-] refund but no one knows what department handles this. [-] service is [-] worse. No one ever at there desk to [-] up phone. Worse commercial department I have dealt with. Finally been trying to combine [-] mortgage and [-] of credit to reduce [-] monthly payment but as of now nothing is being.

Worst bank in history

Incompetence, hostility, anxiety of employees, and rudeness. Lousy interest rates. That's [-] opinion.