Hancock Whitney Bank

I have been using Hancock Bank for over 50 years, and [-] service has gotten very poor. I have been trying to set up [-] online banking. After 3 trips to [-] local branch and 4 calls to customer service, no one was able to help [-]. I think it is time to change banks.

Afri. amer. Bank Mgr engages n frau*, lies, [-]*t, etc [-]

Bank closing North Picayune location Oct 8, 2021, abandoning a wealth growing northside community

I want to commend [-] woman located in [-] Alabama customer service office who helped [-] figure out [-] to log into [-] account. I regret that I didn't write down her name. She was professional but friendly and was very patient and helpful throughout [-] call, which lasted for quite awhile. Unfortunately I accidently cut off [-] call before I could thank her. As a customer of [-] Hancock [-] Bank, I have always experienced pleasant, helpful service both in person and on [-] and am very grateful. However this morning [-] Customer Service operator went above and beyond to be helpful.

Custoner service [-]. Cannot get anyone one [-] phone. No phone number to [-] main office in Gulfport Ms.
Their App is terrible. Hancock has ruined [-]

Handcock flanged [-] mobile deposit as Fraud but yet deposited it and locked [-] account

Too [-] to give written explanation of [-] royally screwed up your bank account processing services of [-] simplest transactions. I was in banking 30 years. I was SVP/CIO for 22 years. In charge of deposit operations in [-]

[-] opinion this company tries to make thing difficult to use your money for little of nothing. I have to fly from [-] home in Washington state to Opelousas, [-] to transfer money from matured cd’s to [-] checking account. Yup, they give you 10 days to [-] something with [-] money or it [-] be reinvested at about 1/10th of 1 percent, yes .14%. And they [-] charge you 2% of money withdrawn from account before maturity in 21 months. They [-] not answer phones, return phone calls either. Closing all [-] accounts with them, [-] cost [-] several hundred dollars to fly from Washington state to Louisiana to deal with this attempt to use [-] money for almost 2 years and pay [-] little or nothing.