Peapack-Gladstone Bank tiene 18 ubicaciones bancarias. Su dirección de la sede corporativa se enumera como: 500 Hills Drive Suite 300 en Bedminster New Jersey. A continuación, encontrará calificaciones, reseñas, información corporativa, direcciones, números de enrutamiento ABA , su número de teléfono, sitio web de banca en línea, y ubicaciones de sucursales.
2.5 out of 5 stars from 4 reviews.
[-] [-] Valley Branch has awful customer service. So unprofessional
Peapack Gladstone has changed their online banking and it is a nightmare. Not intuitive and several features that worked well on old site have vanished.
I am extremely disappointed by [-] poor service and lack of professionalism displayed by [-] Oldwick branch of your bank.
[-] mother, [-] [-] Wagner had a joint account at Peapack Gladstone for many years. After she died in [-] 2020 from COVID, I was named executor by [-] [-] Surrogates Office (I am a CA resident) [-] intent was to close her account and distribute [-] funds to her beneficiaries. I was told that I would needed to file a tax inheritance form with [-] state. I was advised by [-] mother's attorney to file a Renunciation of Joint Checking Account, which was drawn up, signed and notarized.[-] Oldwick branch manager, [-], asked [-] to send copies of all documents to be reviewed. She claimed no knowledge of a Renunciation and [-] she would speak to her manager. Over [-] course of [-] following month, I called her multiple times for [-] update, only to be told her manager did not respond to her. Apparently there was no interest in helping [-] to resolve this issue and I was ignored.
As a result, I [-] be utilizing social media (Facebook, Instagram, etc), emails to board members and executive staff; and exploring filing a complaint with [-] appropriate state agency.
I find it difficult to understand [-] PG Bank can have so many rude people working for them. It was [-] understanding that Banking was a service industry and [-] only value was their expertise and service. Well over and over I find that [-] staff not only does not know [-] answers but because they are knowledge insecure they become rude. Who needs this? Most of [-] seasoned employees have wonderful knowledge and offer great service. I wish they were not so few and [-] between.