Manufacturers and Traders Trust Company Corporate

Complaint ID: 6006815

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Company: M&T BANK CORPORATION

Complaint: Despite multiple written requests, the unverified account listed below continue to report on my credit report in violation of federal law. The last letter I sent to the XXXX credit bureau was dated XX/XX/XXXX but I never received a response from them. This account must be validated in accordance with Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) ( A ). If you do not validate this account, I will take legal action against you. Please follow the law so that this matter can be resolved as soon as possible. M & T BANK XXXX Open Date XX/XX/XXXX Balance : {$0.00}

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

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Complaint ID: 6006657

Product: Checking or savings account

Sub-Product: Checking account

Issue: Opening an account

Subissue: Unable to open an account

Company: M&T BANK CORPORATION

Complaint: Im trying to open a account

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

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Complaint ID: 6005237

Product: Checking or savings account

Sub-Product: Checking account

Issue: Problem caused by your funds being low

Subissue: Overdrafts and overdraft fees

Company: M&T BANK CORPORATION

Complaint: M & T bought people 's bank, in beginning didn't have problem for first 2 days, then couldn't access my account to see balance, couldn't call XXXX number kept getting a automated male voice saying due high call volume please try back and would hang up so couldn't hear balance. Used as debit for immediate fund removal since was always told by peoples to do that. They held debit purchases for several days and somehow my account went negative {$78.00} when card should of been declined. Finally was able to get threw there was a rude customer service rep only thing she said was need money to spend money which I get and when asked why card wasn't declined her answer was they don't do real time deductions. Basically prevent us from accessing our online feature and from us calling to hear balance then hit us with overdraft fees when they held payment purchases. I've never had a problem with peoples bank. Over past 2 days they've sent the over draft post cards not sealed so every person who came contact with the overdraft post card was able to see my balance and part of my account number, this is horrible customer service and privacy violation, I want the overdraft fees waived since they wouldn't let us in accounts and wasn't able to check my balance on phone either and also with however any people who seen part my account number I'm not comfortable and want account closed. Attaching postcard that was not sealed and delivered open

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

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