The Exchange Bank of Alabama Corporate

The Exchange Bank of Alabama has 5 banking locations. Their corporate headquarters address is listed as: 7170 6th Ave in Altoona Alabama.


This corporate page for The Exchange Bank of Alabama includes ratings, links to all The Exchange Bank of Alabama branch profiles locations, reviews, corporate details, directions, their phone number, online banking website, and branch locations.


The Exchange Bank of Alabama Headquarters
The Exchange Bank of Alabama Corporate Headquarters Address:
The Exchange Bank of Alabama
7170 6th Ave
Altoona, Alabama 35952
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The Exchange Bank of Alabama Headquarters Phone Number: (205) 589-6334

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The Exchange Bank of Alabama Headquarters Map
The Exchange Bank of Alabama Location Area Map


The Exchange Bank of Alabama Overview
Bank's Headquarters:
7170 6th Ave
Altoona, Alabama 35952
Established:
03/10/1909
Became FDIC Insured:
01/01/1934
Corporate Website:
www.exba.com
Corporate Structure
Number of Branches:
5
US Bank Branches:
5
Foreign Offices:
0
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
GADSDEN CORP THE
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
Yes
Financial Snapshot
Assets:
$354,594,000
Deposits:
$316,951,000
Deposits Held Domestically:
$316,951,000
Equity Capital:
$34,833,000
Net Income:
$3,024,000
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Atlanta
FDIC Field Office:
Shelby
Regulator:
FDIC
The Exchange Bank of Alabama ABA Routing Number Lookup
The ABA allows 2 lookups per day. You will have to agree to their terms and fill out their search box with the bank's name, city, and select the state and you should get their routing number(s) for that location.
If that sounds good just use this link: The Exchange Bank of Alabama in Altoona, Alabama to get their routing number
parts of a check - routing account number
Branch Locations for The Exchange Bank of Alabama
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The following is a listing of all branch offices for The Exchange Bank of Alabama - below that are any complaints and ratings available as well as the ability to leave a rating and or a review yourself if you wish :)
To find branches near you it is usually easiest to enter the bank, city, and state in the search box below. Or search by your city at Banks by State

Pages: 1
Gadsden Branch - The Exchange Bank of Alabama
230 N 3rd St
Gadsden, Alabama 35952
NOCCALULA VILLAGE BRANCH - The Exchange Bank of Alabama
1321 Noccalula Rd
Gadsden, Alabama 35952
RAINBOW CITY BRANCH - The Exchange Bank of Alabama
3003 Rainbow Dr
Rainbow City, Alabama 35952
ATTALLA BRANCH - The Exchange Bank of Alabama
923 Cleveland Ave
Attalla, Alabama 35952
Pages: 1

The Exchange Bank of Alabama Reviews and Ratings

Average Customer Rating

3 out of 5 stars from 61 reviews.

54-The Exchange Bank of Alabama

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

1 stars

Reviewed on October 31 2022 by Francisco A

this bank has [-] worst costumer service/ credit card resolution department unprofessional all [-] way to [-] top i have called for a week trying to speak to a supervisor and have been handed upon ignored, i ask to speak with someone in charge and it is a filter there is no way to get to any one, paid criminal one covering [-] meritocracy of [-] other is like [-] organize gang DISAPPOINTING


5 stars

Reviewed on October 31 2022 by Virginia L

#1 For All Your Banking Needs...Thanks..


1 stars

Reviewed on August 16 2022 by Doug G

This is [-] worst company to have a credit card card with ( speedeway). I called to pay off [-] card told [-] [-] total after there going through [-] many prompts on phone . Got [-] total sent a check to [-] out [-] card. To [-] surprise [-] next statement arrives with a 30.00 late fee and a amount due of over 50.00. I called customer service number on invoice spoke with rep and manager on phone . Both told [-] that [-] info I got was wrong and [-] [-]'t know why it [-] that. This company like many with [-] way things are is just looking to make money . Stay away [-]'t [-] [-] with


5 stars

Reviewed on July 27 2022 by Rickard P

[-] employees at this branch have been so very helpful to [-]. I’m temporarily living in CT and this [-] nearest branch. As well as being pleasant and efficient working with a medium sized bank is still personal and yet has [-] resources of a larger institution.


1 stars

Reviewed on June 30 2022 by Clifford C

I called [-] Customer Service number and got [-] typical recording of "Your call is very important to us..." 22 minutes on hold and finally a human answered [-] phone. Obviously customer calls are not very important to FNB or they would staff [-] customer service lines to avoid these [-] waits. It is obvious that they expect customers to wait 20 minutes or longer because [-] recording tells you to expect a delay of 15 to 20 minutes. Congratulations, you are now as arrogant as [-] Big Banks.


5 stars

Reviewed on June 28 2022 by steveeyeager@hotmail.com

2


5 stars

Reviewed on June 24 2022 by August S

Worst Customer service at this location! Relationship manager never responded to several call to her, even emails I sent her, very unprofessional!! [-]’t [-] [-] her!!


5 stars

Reviewed on June 11 2022 by wayne d

LOADED WITH PRO EMPLOYEES READY TO ASSSIST AND ALWAYS FRIENDLY


5 stars

Reviewed on May 28 2022 by Paweł N

Bank uses discrimination to who can [-] account


5 stars

Reviewed on March 11 2022 by LaDonna M

very good service we have banked with them since 1\01\1974


1 stars

Reviewed on February 09 2022 by sang h

I visited this bank around 10am on Feb. 9th 2022. There are no customer seen at this time. [-] 6 bankers all sitting in their desk with all their eyes fixed to own computer on their desk. I entered bank and look around inside for which one able to take care of [-]. It was so quiet and dark inside.
anyway I able to eye contact with one lady and I got serve for to get 1yr CD mature term 12month balance $10,000 but she gave [-] [-] $10,000.30. I wonder why she gave [-] $10,000.30. Before I had information about IRS notifying above $10,000.01 from one banker who worked at Niles branch. So I called bank which I received $10000.30. Branch Manager [-], [-] Sun [-] that KOREAN People so scare IRS report that's why people withdrawal [-] $9000 or 10000. I asked her that's why you gave [-] $10000.30 to report IRS? I had CD for $10000 not 10000 30cents.
I called [-] customer service and I explained to him. this young [-] [-] that [-] [-] check and [-] transferred this phone back to glenview branch without [-] agree. I told him I just talk to them already, [-]'t transfer [-] to them, I need your answer.....I could get any answer from him. Glenview banker [-] that manager [-] be call [-] back but never call [-] back. This bank people was tried to IRS report their customer. 1yr CD contracted for $10000 according to their table [-] but she gave [-] 10000doller 30cent to get [-] report IRS. for induce IRS investigation. BOH has Very Very evil idea. Bank of [-] has ULGY mind. Also I never seen in any American Bank of all employee just sitting and watching computer looks like all serious [-] doing from manager to down employee.


5 stars

Reviewed on January 27 2022 by Alma M

[-] saying says...."at [-] shoe maker's house, everyone is bare foot. In [-] case, Semper Green Lawnscape meticulates [-] grass, and yes, it's always beautiful and green.


5 stars

Reviewed on September 17 2021 by Tom A

NSSB is [-] answer to your banking needs. [-] Lebanon branch has friendly and helpful people there.


5 stars

Reviewed on August 13 2021 by Stephanie S

Worse bank ever save yourself [-] hassle bank elsewhere


5 stars

Reviewed on July 26 2021 by Karlene

Mayotte


5 stars

Reviewed on June 09 2021 by Samuel J

Incredible customer service and attention to detail.


5 stars

Reviewed on May 29 2021 by Bridget M

Knowledgeable and delightful staff


5 stars

Reviewed on February 26 2021 by Betty B

Love this bank. Would never bank elsewhere. All [-] workers are kind, knowledgeable, and efficient.


4 stars

Reviewed on February 04 2021 by Barbara

Avoid this bank like [-] plague! I wrote a [-] detailed review previously and fnbo chose to delete it. I guess [-] truth hurts!


1 stars

Reviewed on January 12 2021 by Victor R

This branch has incorrectly billed [-] for a $5 late fee [-] [-] box rental from 2016 to 2020. Sending a letter w/ details via snail [-].


5 stars

Reviewed on January 01 2021 by Marsha O

5


5 stars

Reviewed on January 01 2021 by Marsha O

5


5 stars

Reviewed on January 01 2021 by Marsha O

5


2 stars

Reviewed on December 31 2020 by Mo R

[-] account. Sent checks starting with 100; they didn't ask what number they should start with. Phone banking system antiquated, cumbersome; and time consuming; needs updating,. I [-]'t internet bank but they want [-] to log in to submit a question. WT???"?


1 stars

Reviewed on December 18 2020 by Greg R

THEY ARE [-] THIEVES


1 stars

Reviewed on November 28 2020 by Sharon C

Consumer's Original Complaint :
Balance transfer from FNBO to Mr. [-]/Nationstar has not been completed although I have been billed by FNBO.
On 10/26/2020 I took advantage of a First [-] Bank of Omaha promotion and transferred $1477.82 to pay off [-] Mr. [-]/Nationstar credit card ending in 9694. FNBO billed [-] [-] same day. [-] transfer to Mr. [-]/Nationstar has never been completed! I called FNBO around 11/10 and was told I had to wait 21 days. I called again when 21 days had lapsed and was told [-] payment was cashed 10/30 by Wells Fargo! I have NEVER had [-] account with Wells Fargo! I was told they would look into it and get back to [-]. I have not heard from FNBO.

Consumer's Desired Resolution:
I want a refund from FNBO of $1477.82 plus interest that has been charged. This is a mistake made by FNBO and I want [-] immediate refund.
Consumer's Original Complaint :
Balance transfer from FNBO to Mr. [-]/Nationstar has not been completed although I have been billed by FNBO.
On 10/26/2020 I took advantage of a First [-] Bank of Omaha promotion and transferred $1477.82 to pay off [-] Mr. [-]/Nationstar credit card ending in 9694. FNBO billed [-] [-] same day. [-] transfer to Mr. [-]/Nationstar has never been completed! I called FNBO around 11/10 and was told I had to wait 21 days. I called again when 21 days had lapsed and was told [-] payment was cashed 10/30 by Wells Fargo! I have NEVER had [-] account with Wells Fargo! I was told they would look into it and get back to [-]. I have not heard from FNBO.

Consumer's Desired Resolution:
I want a refund from FNBO of $1477.82 plus interest that has been charged. This is a mistake made by FNBO and I want [-] immediate refund.


1 stars

Reviewed on October 22 2020 by Aaron K

This bank is a complete [-]. 3 years of NEVER MISSING PAYMENTS, they closed [-] account because of excessive inquiries. Never bothered to see that I purchased a [-] [-] Dodge Product, but closed [-] account because [-] dealership was trying to get [-] [-] best deal.


5 stars

Reviewed on September 09 2020 by Herbert R

We love Athens Southeast bank


5 stars

Reviewed on September 01 2020 by Julie j


They are receiving [-] worst rating possible due to their lack of concern or assistance in helping us through a case of identity theft and fraud involving our checking account. We have been well established customers for a good part of 15 years. With this [-], we have loans through FNB thst [-] now be transferred to another bank after our ordeal which left us a month of they are receiving [-] ing 6labsolutely nothing to cstch [-] person or persons who did this, but too

1st [-] Bsnk of Omaha receives [-] worst few from us after thinking we bad established a great relationship over a 15 year relationsnip that we thought been established for years. We had our bsnk account compromised (which bas never happened to us before so this was a devastating ordeal. At [-] same time, they(meaning [-]
Hinstead, made it their [-] to worsen [-] already devastating event. [-] so called investigation was clearly to try to prove they were were making it up instead of trying to catch [-] theif. These people or person also got alot of money off of our PayPal account, but they fixed it right


5 stars

Reviewed on July 16 2020 by Liz J

5 [-]


1 stars

Reviewed on July 15 2020 by Tory

[-]'t [-] [-] at this Umpqua branch. One [-] time male staff isn't professional and treats customers not equally. [-] is very fake.


5 stars

Reviewed on July 09 2020 by Nigel F

I think bank staff have done a very credible [-] trying to accommodate us during this health crisis. I find [-] staff friendly and professional.


5 stars

Reviewed on June 29 2020 by Cj F

Great and friendly customer service each and every time.


5 stars

Reviewed on February 12 2020 by Francisco

ELOGIOS,GRATIDÃO,AGRADECIMENTO


5 stars

Reviewed on December 06 2019 by Martina O

ver


Very friendly, courteous, and professional.Everyone helps until [-] solve [-] problem is solved. Great [-]!!!!!


1 stars

Reviewed on October 05 2019 by Nancy W

very bad community bank, [-]'t [-] or [-] [-] here


1 stars

Reviewed on October 01 2019 by JIm

Our mortgage [-] was acquired by Umpqua Bank with a merger with our original lender about six years ago. We were informed with less than two to [-] end of [-] that our [-] had been sold to Flagstar Bank in [-], [-] and all payments and correspondence would have to be arranged with that institution as of Oct. 1, 2019. Thanks Umpqua Bank, you call yourself "[-] World's Greatest Bank", I would say you could be accused of false advertising. I did stop in to see [-] Store Manager (apparently they [-]'t have bank managers), to see if our [-] could stay with Umpqua, she informed [-] a week later (Sept. 30) after I had to call her back, that nothing could be done. I wasn't surprised to hear that. But I [-] not [-] any [-] with Umpqua in [-] future, this has left a bad taste in [-] mouth.


5 stars

Reviewed on September 28 2019 by Emmy W

I am a fairly [-] resident of Friendship Village moving from [-]. Having in house banking service was a welcome surprise. [-] is helpful, cheerful and always seems to have time for his customers. [-] is a gem and Unity is [-] to have him here


5 stars

Reviewed on September 21 2019 by Randolph T

This has been [-] bank for many years. Excellent service.


5 stars

Reviewed on August 31 2019 by Emmy W

I find this branch a great addition to [-] life here in Friendship Village. [-] always welcomes [-] with a smile and takes time to help [-]. [-] is a true asset to [-] bank.


1 stars

Reviewed on July 23 2019 by Jeanette A

Get a different credit card! Customer service [-] not help a customer but [-] [-] everything they can to help [-] bank. Hidden fees and additional interest charges are added even after [-] credit card has been paid off in full. Interest is charged on a [-] balance. [-] yourself a favor and [-]’t bank or get a credit card with this bank. This include [-] Vegas Mlife rewards credit card. This is [-] card I have and have was forced to pay all [-] additional fees since [-] bank puts all [-] blame on its clients and not once apologizing for [-] inconvenience or showing any empathy.


1 stars

Reviewed on June 28 2019 by Bette W

Worst customer service ever. They could care less about your needs as a customer and more about whether or not they like you. I've had nothing but a headache


5 stars

Reviewed on June 14 2019 by Masters

Best bank I've done [-] with. Very personable, always helpful with all of [-] banking needs. [-] to know it won't be consumed by another bigger bank. I really like seeing [-] same tellers with each visit and they recognize [-] unlike [-] bigger banks who have a high employee turn over


5 stars

Reviewed on May 26 2019 by Gary H

I’m a Combat Veteran who’s had [-] account here for 15 years and they still treat [-] like a [-] account. Every time I walk in [-] Main Branch, they look at [-] like I’m homeless scum. There was a problem with [-] debit card that they [-] they’d fix, but didn’t. I didn’t know until [-] card was declined when I tried to pay [-] bills. Unless you’re looking for negligent incompetence, [-] not bank here. No community. No trust.


5 stars

Reviewed on May 26 2019 by Gary H

I’m a Combat Veteran who’s had [-] account here for 15 years and they still treat [-] like a [-] account. Every time I walk in [-] Main Branch, they look at [-] like I’m homeless scum. There was a problem with [-] debit card that they [-] they’d fix, but didn’t. I didn’t know until [-] card was declined when I tried to pay [-] bills. Unless you’re looking for negligent incompetence, [-] not bank here. No community. No trust.


1 stars

Reviewed on May 17 2019 by Angela G

I entered [-] bank on 5/17/19 at 1:00 pm a gentleman [-] that [-] would be assisting [-] soon. I waiting only not to be able to [-] a state issued check. His exact words were that I had to deposit [-] check TD does not [-] state checks they have to be deposited into [-] account. I refused to allow him to [-] [-] check and asked for it back. Today I went right in another TD Bank with no [-] and cashed [-] same check. Now I'm asking why was this a problem for this branch ?


1 stars

Reviewed on May 17 2019 by Angela G

I entered [-] bank on 5/17/19 at 1:00 pm a gentleman [-] that [-] would be assisting [-] soon. I waiting only not to be able to [-] a state issued check. His exact words were that I had to deposit [-] check TD does not [-] state checks they have to be deposited into [-] account. I refused to allow him to [-] [-] check and asked for it back. Today I went right in another TD Bank with no [-] and cashed [-] same check. Now I'm asking why was this a problem for this branch ?


1 stars

Reviewed on March 30 2019 by Brian F

I tried to [-] a customer's check that was banking at this establishment I am a [-] just down [-] street from this bank and have been there 23 years and they [-] I needed proof I gave them [-] driver's license [-] [-] card and they still [-] they couldn't [-] it and would not even disclose if [-] [-] check would clear..


1 stars

Reviewed on March 27 2019 by Anonymous

Political Bias. I was shocked when I saw a political campaign endorsement sign on [-] property of this location. As a client with multiple accounts I feel that such endorsements have know place in [-] customer service and financial [-] arena.


1 stars

Reviewed on March 07 2019 by Perla A

[-] Manager [-] [-] is rude and unprofessional. She needs to [-] to customer service training or be fired. This location [-] lose many more customers if they [-] her around.


1 stars

Reviewed on February 08 2019 by GW

[-]'t expect timely resolution to a credit card dispute. In [-].mean time your credit is [-] and they never asked for proof, which I had plenty of to give them. Use pay [-] instead. First [-] customer service agent [-] is also rude, and yelled at [-], interrupted [-], cut [-] off, ad's [-] [-] math. Worst customer service ever!


5 stars

Reviewed on January 14 2019 by Paul E

Great People and Great Service


5 stars

Reviewed on January 06 2019 by Charles D

Great customer service at Greenville Texas location!!! Great bank to bank with


5 stars

Reviewed on December 22 2018 by Don J

Great service, being a person with a handicap these folks [-] out of their way to be helpful.


1 stars

Reviewed on November 24 2018 by Kathleen B

When in today sat12/24/2018. [-] cashier was very rude, just about threw [-] payment slips .HI cashed a large ck [-] didn’t even [-] it back to [-] just put it in [-] envelope. What [-] doesn’t know is that I’ve been a customer for years and I have a large amt of [-] in Bank of [-].it can easily be moved to another bank! I have a landscaping [-] ,went in between jobs to pay [-] guys so I’m sure I didn’t look like I have money.that is a good lesson for him [-]’t judge people! [-] grandfather was a millionaire and you would never know it! [-] person at [-] [-] greeting was very helpful,that’s [-] positive.Dont think I [-] [-] to that location again!


1 stars

Reviewed on November 09 2018 by Matt

Horrible customer service, no accountability, literally was told "We [-]'t make mistakes"


5 stars

Reviewed on September 17 2018 by Susan S

Love [-] small town neighborhood approach to banking! And it is convenient...


5 stars

Reviewed on February 28 2018 by Janet

BRAVO! Thank you for standing up to [-] NRA to protect innocent people from assault weapons.


1 stars

Reviewed on October 14 2017 by Deborah M

I paid off [-] account and all of [-] current charges for [-] month before [-] end of [-] month and they charged [-] interest on a [-] balance.


5 stars

Reviewed on June 27 2017 by Shelley

Very Friendly and helpful.


5 stars

Reviewed on June 19 2017 by Hylaree D

[-] best bank in town and always such a pleasure to work with! I have loved [-] experience with [-] as she has helped [-] set up personal and [-] accounts. Great customer service!I'm


The Exchange Bank of Alabama Name Changes
The following are other names The Exchange Bank of Alabama has been known by over the years:

In 1991 their name became: The Exchange Bank of Alabama.

The Exchange Bank of Alabama Headquarters' Locations
The following addresses are where The Exchange Bank of Alabama has had their headquarters:

Moved From: SIXTH AND BLOUNT STREETS to 7170 6th Ave, Altoona, AL 35952.

The Exchange Bank of Alabama Mergers and Acquisitions
The following shows transitions that are what have ultimately result in The Exchange Bank of Alabama becoming what it is today, for better or worse.

The Exchange Bank, Attalla, Alabama (1991)