FNB Bank, Inc. has 12 banking locations. Their corporate headquarters address is listed as: 101 E Broadway in Mayfield Kentucky.
4 out of 5 stars from 6 reviews.
[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
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I am a frequent customer of [-] Bank and also had [-] awful experience with Lead Operations Manager [-] [-]. I've been a customer for over 25 years and one of [-] top clients for another branch. I've had to come her because of COVID and this is a poorly run branch when it comes to complex transactions. Everyone is a number, not a client. [-] lack of a relationship [-] is [-] crux of [-] problem.
I asked what alternatives were available. I provided [-] Amex Card, [-] [-] Credit Card, [-] Costco Citibank card, and a few other forms of ID but nothing would satisfy her. I [-]'t sign [-] cards b/c they say see ID for [-] protection.
When I raised [-] voice in dismay, she hid behind [-] mantra of you are harassing [-]. If raising your voice is harassment, then I'm sorry, you [-]'t belong in customer service, nor should you have [-] privilege of [-] [-]. Sorry, snowflakes.
In fact, we should all recommend that she be fired for not being able to take constructive criticism. Her demeanor, uppity, and belief that she's doing you a service is why I severely dislike this branch.
Please ask [-] manager to fire her or ask for her manager to demote her.
She is a liability to [-] bank!
I am a frequent customer of [-] Bank and also had [-] awful experience with Lead Operations Manager [-] [-]. I've been a customer for over 25 years and one of [-] top clients for another branch. I've had to come her because of COVID and this is a poorly run branch when it comes to complex transactions. Everyone is a number, not a client. [-] lack of a relationship [-] is [-] crux of [-] problem.
I asked what alternatives were available. I provided [-] Amex Card, [-] [-] Credit Card, [-] Costco Citibank card, and a few other forms of ID but nothing would satisfy her. I [-]'t sign [-] cards b/c they say see ID for [-] protection.
When I raised [-] voice in dismay, she hid behind [-] mantra of you are harassing [-]. If raising your voice is harassment, then I'm sorry, you [-]'t belong in customer service, nor should you have [-] privilege of [-] [-]. Sorry, snowflakes.
In fact, we should all recommend that she be fired for not being able to take constructive criticism. Her demeanor, uppity, and belief that she's doing you a service is why I severely dislike this branch.
Please ask [-] manager to fire her or ask for her manager to demote her.
She is a liability to [-] bank!
I am particularly appreciative of [-] bank's being [-] Saturdays. In addition, staff is efficient and pleasant. (Note that [-] is immeasureably better for [-] than [-] bank from which I transferred, especially in terms of [-] bank's location, longer hours., and staff efficiency
I HAVE BEEN A [-] CUSTOMER SNCE THEY [-] HERE IN [-] CITY. I HAVE 3 ACCOUNTS,CREDIT CARDS, HOME MORTGAGE. WORST EXPERIENCE EVER TODAY. [-] AND [-] WIFE WENT THERE TO DEPOSIT A CHECK ENDORSE TO [-] AND [-] BANK .... SO SIMPLE. I WAS TOLD TO SIGND IN. BANK EMPLOYEE CALLED [-] NAME AND ANOTHER EMPLOYEE STEP IN AND TOLD US TO FOLLOW HIM. FROM [-] START I CAN TELL THIS PERSON IS RUDE. H WALKED TO [-]. [-] AND [-] WIFE WE'RE BOTH DISABLD. [-]'S ALREADY SITTING IN HIS OFFCE AND DID NOT INTRODUCE HIMSELF. TO MAKE [-] STORY SHORT. IT SUPPOSED TO BE A SIMLPLE TRANSACTION. THIS PERSON IS TALKING LOUD AND TRY TO MAKE THNGS HARDER. [-] WANTS [-] TO [-] HOME FOR [-] TO CHECK A DATE WHICH CAN BE DONE ON [-] PHONE. I ASKED TO SPEAK TO A SUPERVISOR. [-] [-] [-]'S [-] MANAGER OF [-] BANK. SO WE DECIDED TO LEAVE. WHAT [-] EXPERIENCE, NO CUSTOMER DESERVE THAT KIND OF SERVICE. I [-] TAKE [-] [-] AT DIFFERENT BANK WHERE THEY [-] APPECIATE.
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They are doing [-] excellent [-] during these Covid times. [-] teller’s are always kind,