Raccoon Valley Bank Corporate

[-] last 5 transactions of asking please deposit into SAVINGS has been ignored. Each time with usually a different teller. It ends up in [-] checking account. Some people might not be bothered by it but I find it very concerning that I dont have what I need done and I have to amend it myself. Please asks tellers to properly follow transaction requests.

Untrustworthy. They refuse to [-] Direct Payment Authorization which was sent in [-] 30 2021. It's excuse after excuse. They even attempted to tell his banker that [-] had insufficient funds on a conference call. His banker flat out told [-] lady that absolutely IS NOT [-] CASE. Are they trying to ruin his credit? [-]'s called every other day and still received no answer on why they are appearing to make [-] attempt to put [-] account into default.

I have had no [-] with this bank! I love itt! Tustin Branch is great! Love [-] staff……

5 [-] all [-] way!

CHECKING ABOUT [-] $1,400.DOLLARS HAS IT COME IN YET?

Very good rating for their,polite and helpful employees, [-] and efficient service.

I have been a customer at this bank and branchfor over 17 years and for [-] first time I had [-] debit card falsly debited by someone and disputed with [-] and [-] closed this account number and romised to issue a [-] card which would take 7 to 10 days [-] next day [-] charge still appeared on [-] account so I called [-] back and [-] informed [-] it would take 7 to 10 days to receive a credit so I asked to speak to [-] manager and was xfered to a lady who [-] [-] Manager was out of [-] office and that in talking to [-] computer room they at best could [-] it by [-] [-] end of [-] week ...this bank has has rude officers and become a disaster beware [-] not bank there for thetd are many other competitors that are service oriented

Bad service

So [-], so good

[-] A. goes above and beyond to make sure her customers concerns are handled in a timely manner. Your not just [-] account number here they treat you well. Thank you

Stay away from [-] Owens. She thinks your money is her money. Several [-] with trust..

I love [-] customer service at this branch. [-] staff there has always treated [-] with courtesy and respect, always greeting [-] as if they remember who I am.

Brought deposits and went through [-] drive through because I have a herniated disk in [-] back and [-] employee that was not helping [-] decided to come to [-] window and tell [-] I needed to come inside if I had 3 deposits. After a holiday weekend. Not sure what she was expecting. I was considering opening a checking account but now I [-] not.