Regions Bank Corporate

"VERY UNHAPPY WITH REGIONS AT THIS TIME!!!!!!!!!! Thinking of LEAVING Regions!!!!!!! I've been a customer for approximately 25 years and NO ONE is doing anything to help [-]. Someone took a check that I had written to Capital One Visa and changed it (writing [-] check to themselves for $825.00), I have received little or NO help from Regions to get [-] money returned. [-] person rewrote [-] original check and did a "Regions Mobile Deposit (which means they had [-] "account" at Regions!!) What [-] I need to [-] to get [-] money returned to [-]?

In [-] last few years [-] corporate decisions has reduced [-] bank to a nightmare to deal with. [-] movement of [-] Home Equity to [-] mortgage division has reduced [-] level of customer service to almost [-]. Maybe I was [-] only one that was NOT notified that [-] address for submission of Insurance information had changed. So, there was a series of rude correspondence about not having or submitting validation of homeowners and flood insurance. This episode [-] pong back and forth for nearly a month. Some was [-] result of [-] wait times to reach a [-] person that could answer questions. As I recall this happened for two years with [-] address changes. And it is still ongoing with a name change. For [-] [-] overall appearance is that customers have [-] status of cattle to be just herded around. I [-] not recommend Regions Bank to anyone. And in all likelihood when [-] home equity [-] is [-], I [-] no longer have [-] account at your institution.

Regions Bank is a criminal organization that has been fined $millions for illegal activities, but has not reformed in [-] least. If Wells Fargo is deserving of [-] $3.4 Billion that it has just settled for in its abuse case, then Regions Bank is deserving of many times that fine! If it wee possible to give them a negative rating as warning to [-] public, then Iwouldgive them a minus 10 [-], not plus one.

Over 20 years with them and looking to move, they have become unbearable. Local people at branch are great, Corp is [-] problem.

I have never had any [-] with this bank until they got a [-] manager named [-] at [-] [-] location on Spillway Road in Mississippi. [-] is extremely rude and screams at his customers. I [-] never ever [-] [-] with Regions.

Worst bank I have ever used in 39 years of being in [-]. Total incompetence led by [-] idiot bank president Mr [-] who could care less

Worst bank ever. This bank [-] shut your accounts in a heart beat although you have not violated any of their protocols.

Illegal cashing a 3 party check

Worst bank I’ve ever deal with

I have been trying to get a check I received in 12/21 made out to [-] deceased husband reissued with [-] name on [-] check. This is from a Joint Account we used to have. I was advised by [-] Branch Manager in Chattanooga TN to return [-] check and a copy of [-] husbands death certificate to Corporate Headquarters to [-] attention of Denita [-]. I did this in 2/22 certified [-] and have not received any response. I have called and left many voice mails for Ms. [-] with no help. On 5/31/22 I called and left another voice [-] for her. On 6/4/22 I received a letter from Regions Bank with [-] same check I had originally sent to her. Same date and [-] husbands name on it. What [-] I have to [-] to get this resolved? I am at [-] [-] end. I [-] not recommend Regions Bank to anyone.

Regions is garbage

five [-]

Learning

Paid over $200000 in mortages off early and [-] never [-] [-] with this financial institution again. Requested payoff for HELOC, was sent a "paydown" letter instead and upon paying same day they charged [-] additional day of interest just because they could. This bank and mortgage lender is shady and is always looking for ways to cheat their customers out of extra money. [-] advice is to bank elsewhere. [-] to a credit union where [-] people actually work with their members and treat them fairly. Regions loses on this former account holder. Their mortgages were paid on time every single month with extra to pay down principal.

There was fraud on [-] account back in 2019. they locked [-] out of [-] own account! I have not been able to monitor [-] account since. I need this fixed! I have tried MANY times and I am still locked out , I have called in and been on hold for several minutes only to be disconnected! Is this [-] best you can [-]!

Investment advisors...bad experiences!

Claiming accounts

O

today -1

Disgusted on [-] I am being treated as a customer of 3 years. You dummies locked [-] checking and savings for suspicious or assuming fraud. [-] dare you all!! Your bank [-] and I’m going to [-] you all! I’m disappointed and disgusted of [-] way I have been treated. I can’t talk to anyone. This is [-] hard earned money and I [-] [-] you down.

Regions Bank offered a special promotion of paying a $400 for opening [-] acct, doing 10 ATM transactions in [-] first month, and opening online statements. [-] bank has refused [-] $400 payment because I failed to [-] online statement. They offered no reminder to [-] so but charged [-] $4 for each of three months for not opening [-] online account. They can't have it both ways. [-] Executive Office stands by [-] letter of [-] promotion...not [-] substance. As [-] as I am concerned Regions Bank stole [-] money.

Account being closed for absolutely no reason

Account being closed for absolutely no reason

Opening a checking account at this bank has been a miserable experience. They took [-] deposit and won't let [-] [-] [-] account. I'd give them no [-] if I could.

Green

This is more a plea for help than a review. Having [-] that, it fall into [-] same category. [-] account has been locked out for weeks. [-] account goes back to [-] Sun Bank in [-] days. I am retired, live in Honduras. Have not been able to resolve this issue by phone or any other means. Would appreciate someone in authority calling [-] on [-] mobile phone 504 9746 4916. [-] number on record 941 799 7074 is a VOIP account and has not been working properly.

Worse bank ever

Worse bank ever

Why [-] you charge over 10 percent to [-] a check from a local utilities that has [-] account with your bank? [-] is [-] [-] score

Friday [-] bank account was frozen because of a bad check [-] bank account is now on hold I was told [-] only way [-] bank account can be unfrozen is by going to [-] branch manager and having her unfreeze it well she's on vacation till next Wednesday next Wednesday is when [-] retirement check hits so [-] you know what is going to hit [-] [-] next Wednesday
If anyone can offer [-] any kind of help I'd appreciate it
I am not [-] pleased right now to put it mildly I would [-] somebody would contact [-] and resolve this matter
[-] [-]. [-]

[-] on hold after it cleared [-] partner's bank account to gain your own banks interest.

This bank is not a good bank I’m here today they locked [-] account and I still I’m not getting help at all I’m here 01/12/2021 and no one can tell [-] what’s going on no one not a branch are headquarters then they put [-] on hold 5 mins then [-] up with no reply’s I’m so closing out this bank account this [-] ! They saying mines on locked [-] to fraud when I’ve been working making [-] same type of money for five years this is so I’m unfair and very unsettling

[-] husband had. A SS check that was gonna be deposit in [-] account and [-] before his check direct. They closed his account i know they his check was pending too [-] in his account and that is wrong i am gonna make sure none of [-] family bank with your bank and im gonna ask a lot of [-] u s postal coworkers to not and stop banking with your bank

We moved from Panama City [-], to [-], and kept our account [-] at your branch in Panama City [-]. In Oct of 2020, your branch froze [-] account and closed it. It took until Dec. 3,2020 for this branch to [-] out [-] check in [-] amount that was in our account. We asked if [-] money could be wire to our bank in [-], they [-] no. Now we have a check sitting in our [-] bank on hold for 11 days just because it is [-] out of State check. We need to use that money now. We can not wait 11 days. I [-] never bank with you again, and I [-] tell everyone I know [-] we were treated at this branch.

1 [-]. Your bank has a bad reputation for terminating loans. That is, as I have learned in [-] attempt tp close [-] HELOC , I'm still waiting 5 weeks later and now this [-] cause issues with [-] purchase of another property. [-] estate agents in [-] location say your bank has a bad reputation for [-] same. I understand your fractured databases [-] not communicate to make this efficient. That is ridiculous. Can't a customer and their paperwork be located simply with a SS number or [-] account number ? [-]'t your staff sign out what they [-] with a personal number or their initials . Seems to [-] this should be easy to remedy. Someone has to look into this , it's enough to make [-] relocate [-] account.

I have a serious complaint with [-] underwriter [-] Banks and her Supervisor [-] Waithaka, I was approved for a [-] over 3 month and now after a back and forth from them not doing their [-] and looking like bad [-]. I would like to speak to a person in this matter

Banked at [-] [-] Knoxville Tennessee location and they lost [-] [-] I won’t tell [-] what happened to [-] money nor help get it back then tell [-] I did fraud on [-] own account

What happened to this Bank? Horrible customer service!! Cranky and rude employees and very difficult to work with. I can't wait to get back and change banks!

This bank absolutely [-].... save yourself some headache and [-] somewhere [-]. I never [-] reviews and I had to post this. I wish I could give 0 starts

[-] people at [-] local level are fantastic. [-] corporate policy of holding checks for large sums is very outdated. With our means of communication that are in place it would expect verification within minutes not days! For this reason I [-] have to look at other banks.

Have been a Regions customer for about 20 years now and have been pleased up until a few days ago. Went to deposit some rolled coins at [-] branch located on Hack Cross Road, [-], TN. and you would have thought I was handing them a tissue that someone with COVID had just coughed on. After exchanging emails with [-] home office, I have finally learned that Regions [-] only take unrolled coins ([-] not accept rolled coins) and they [-]'t care what your [-] is. They have to send [-] coins to a "third party" for counting and then charge you a "$5.00 coin deposit fee". What's next? Charging a fee for direct deposit? Charge a fee for withdrawing funds from your checking account? [-] about installing a toll booth in [-] drive thru? I [-] be looking for another bank that appreciates its customers. By [-] way, I only found out about [-] $5.00 coin deposit fee after exchanging multiple emails with [-] home office and numerous questions. [-] home office employees apparently [-]'t know their own policies and they have stated in their emails that they contacted [-] branch location to learn what [-] deposit is for depositing coins. Pitiful!

Worst bank

Bank in Southhaven, MS leads you on to give you a [-], pay [-] appraisal fee, send a bad appraiser and turn down your [-], but offers a higher rate. Seems like a set uip between [-] bank and appraiser since they picked them. [-]'t use and save your appraisal fee.

I stopped at a branch today to make a [-] deposit. It was a small branch without drive through capabilities. [-] note on [-] [-] [-] [-] branch was by appointment only> There was no one in [-] branch so I called [-] number. [-] girl inside [-] branch was no more than 30 feet away from [-]. I could plainly see that no one was in [-] bank. She [-] she could not let [-] in without [-] appointment. I told her to make [-] one so I could get in and make [-] deposit. She replied there were no [-] appointments. THERE WAS NO ONE IN [-] BANK WHEN SHE [-] THAT TO [-]. I have been a customer of Regions Bank since 2008, and this is [-] rudest i have ever been treated in [-] life.

Very lacking in keeping up with [-] flow of [-] and phone system setup to not address any complains, other that this.

Phone answering service is a [-], like I need to give their machine [-] Social Security number or I [-] not be allowed to talk to customer service if they even have one anymore!

Worse bank ever

Disappointed

Absolute thieves! Unilaterally closed [-] [-] account without even telling [-] in a time of [-] Crisis and [-] not even let [-] [-] [-] money. Any of it! Thousands in [-] bank and I am running out of gas. Arrogant bastards. I'll call [-] FDIC in [-] morning.

Horrible bank with bad traits of bankers, that both use personal and non professional practices

[-] come I can no longer [-] [-] little checks in your bank! I have had some very large loans with you! I’ve Bank in Duck Hill ,MS since 1978! [-] husband and I have paid back some very large loans with you! So when I developed cancer I closed [-] checking acct. and kept [-] credit card! This bank is not for Seniors!!!!!

[-] absolute nightmare experience

Customer Service is very bad; before you reach [-] [-] [-]. 5 people arlready answered phones

[-] absolutely worst bank to ever [-] [-] with! They [-] up everything and them expect you to sit and wait 6 days for [-] to your account. If I could give a [-] I would.

Absolutely [-] most confusing bank you [-] ever deal with. Every branch makes up their own rules

Regions is [-] worst bank ever!! and [-] assistant manager at location 120 [-] ferry street McDonough Ga 30253 is very unprofessional she is [-] lady who where glasses she discussed [-] issue that I was having with everyone in [-] bank including customers [-] issue should have been private however [-] main concern is that I used [-] ATM to make a deposit [-] ATM took everything I deposit and not one dollar posted to [-] account I’ve been told that there‘s no [-]!!

MIAMI [-] no one ever gives a correct answer.If you want to spend alot of run around time this is [-] bank for you

[-] st [-] Alabasobranch was beyond rude. She is not customer focused not did she achieve First Contact Resolution. I am disappointed that what I asked for did not occur. After having [-] wait for several minutes while she conferred with [-] manager I left without a resolution.

I have been with regions well over 5 years and I am not a [-] customer. I rate [-] 1

123

I've had a few not so pleasurable events with Regions. [-] delivery of this bank is horrible. [-] only thing I would give them a higher rating on is [-] they answer [-] phones. I recently tried to refinance [-] [-] [-], which ending up in a total nightmare. Basically I was left a [-] that sounded as if I had been approved for [-] refinancing with Regions only to find out it was approved but denied for mistyping [-] [-] [-] amount. This is highly frustrating because [-] [-] is with Regions. Regions knows [-] amount of [-] [-] left on vehicle. You are unable to speak to a manager/underwriting [-]. So they pretty much [-]'t care. I am going to see about consolidating all of [-] debt. Removing both [-] major credit card and [-] [-] from Regions.

[-] worst bank as [-] as customer relations and being trustworthy ever. I deposited a check and it cleared [-] person who gave it to [-] account [-] same day. 9 days later Regions is refusing to release [-] funds. They are telling [-] that they can hold until midnight tonight. In this day of electronic transfer and technology, it seems unheard of to hold funds more than [-] 3 days maximum specified Check Clearing Act for [-] 21st Century passed by Congress in 2003.

I had a completely paid off [-] of credit with this bank, that I asked be closed at [-] Stoneybrook Parkway West branch. They failed to close [-] account and placed a $50 annual fee on [-] account without ever notifying [-] that they had done so. This annual fee ended up being posting 30 days past due on [-] credit report. As of [-] 46th birthday, still [-] only negative [-] to appear on [-] credit report. Although I have made numerous attempts to resolve this with [-] bank and even had a letter written on [-] behalf from [-] branch manager, their corporate credit reporting department refuses to remove [-] [-] from [-] report. This is clearly not [-] bank for you, unless you want to be treated like a statistic rather than a 25 year customer.

I am very disappointed with [-] service I have received of late with Regions Bank. I have been a customer since 1989 and [-] service has continually deteriorated. [-] [-] works or goes to college 7 days a week and I have his permission to deposit his pay checks into [-] checking account in order to pay his bills for him and buy his groceries. [-] went into [-] bank in Gardendale and [-] manager at [-] time told him to write pay to [-] order of on [-] check so I could deposit it. I have been doing this for him for 4 months or more. Now, Regions has a [-] manager at [-] Gardendale branch and she would not allow [-] to deposit [-] checks. I have to drive 25 minutes to get to [-] closest bank and I have now spent over [-] hour with this situation. I even got [-] [-] on [-] phone to verify and [-] [-] manager did not care and brushed [-] off. I have had loans, mortgages, savings, checking accounts with Regions... we have done exactly what [-] bank managers instructed and now months later, it’s not good enough!!! I had to drive to his college, get him out of [-], drive to Region in Centerpoint and [-] inside, where luckily [-] office worker who had originally instructed [-] [-] on [-] deposit procedures was working. [-] help [-], but I left home at 8:30 with [-] elderly parent who had to endure all this running around!!! We got home 3 hours later without accomplishing our list of errands... [-] friends and parents, among others, have found other banks and now I see why... !!! Not [-]😡😡😡😡

terrible customer service

Can’t EVER get someone on phone or return call as a courtesy

Visiting your north Fort Myers branch on 7/31/19 we waited over 1 1/2 hours for a customer service representative for assistance. After [-] hour someone finally came over and suggested that we either make [-] appointment another day, which was not convenient, or visit another branch. I feel they should have told us about [-] wait time when we arrived. Very poor service

As a realtor watching what [-] [-] [-] in [-] TN did to [-] client and [-] title company I would NEVER recommend Regions!!!! Tried to take $5000 of his money and state [-] [-] home is his second home and now [-] is homeless until they fix it and today is Friday. No one at that location in [-] [-] department is professional or educated.

Good

[-] worst stood there 20 [-] while [-] only teller was on [-] phone [-] whole time while 5 people stop there ,I just opened up a account at TD bank where I walked in

Poor Bank, Worse Experience Ever

They are incompetent and [-] not care. They ran another persons credit on a [-] application then couldn’t fix it ? Now I have a hit on [-] credit and a false denial based on their mistake. Bank manager [-] h would call when [-] heard something. No call.

They are incompetent and [-] not care. They ran another persons credit on a [-] application then couldn’t fix it ? Now I have a hit on [-] credit and a false denial based on their mistake. Bank manager [-] h would call when [-] heard something. No call.

They are incompetent and [-] not care. They ran another persons credit on a [-] application then couldn’t fix it ? Now I have a hit on [-] credit and a false denial based on their mistake. Bank manager [-] h would call when [-] heard something. No call.

They are incompetent and [-] not care. They ran another persons credit on a [-] application then couldn’t fix it ? Now I have a hit on [-] credit and a false denial based on their mistake. Bank manager [-] h would call when [-] heard something. No call.

Excellent Bank

I am notifying Regions Bank Board

I am notifying Regions Bank Board

I am notifying Regions Bank Board

Not good

With regions [-] bank cashed [-] checks. [-] [-] did not have enough money to cover [-] first check but region cached [-] first and second checked knowing their was any money in [-] account. And now they want use to pay money back that we did not received. They did not reach out to us but I now receiving calls about monies. That is owed to them. Please explain regions on your bank practices. I [-]"t think people understand banks want refund your money if someone steal your information.

I NEED SOMEONE FEOM CORPORATE OFFICES TO CONTACT [-] ASAP

Regions Bank only [-] give you [-] run a round about a issue you have. [-] assistant manager at [-] downtown location [-] lie [-] say Ill call you back with info [-] never does. [-] gives you his card but never comes to [-] phone when you call [-] have [-] person answering take your number again just to never recieve a phone call. [-] account was compromised and nobody anywhere has been able to help. I [-] be using a different bank in [-] neat future.

Regions sent [-] a letter stating that they canceled [-] checking account and all ties with them. I just got approved for a HELOC. They ran [-] credit. I was approved and they were to [-] [-] appraisal on [-] home this week. Now they cancel all ties with [-]. I take a hit on [-] credit and after I [-] all [-] work to get [-] [-] they [-] this and give no reason. I have contacted [-] [-] officer and no one can tell [-] why. They are treating [-] like a criminal and I have done nothing to make them think this. [-] only thing I can think of is [-] purchasing of Crypto currencies. I am very disappointed in Regions bank. Someone needs to contact [-] and give [-] answers. This is not a way to treat people.

Online banking [-]. Takes to [-] for checks to clear. And they [-]'t care if you get late charges but their quick draw to get there money. 3 days on a moblie deposit is absurd. Changing store hour to 4pm is [-] biggest mistake ever. Most people [-]'t get off till 5. Very disappointed in this bank. I am work on moving both accounts to someone different

This is a bank that truly [-]'t care about good customers. When I lost [-] twin brother I made [-] payment s even though a little late sometimes they cancelled all [-] credit options. Now I payed off several large loans over $60,000 in less than ten years. Truly bad relations.4